Terms & Conditions - HSB Fragrances


The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to HSB Enterprises Pvt. Ltd. and the terms “Visitor” ”User” refer to the users.

This page states the Terms and Conditions under which you (Visitor) may visit this website (“Website”). Please read this page carefully. Your continued use of the Site will mean that you accept and agree to the Terms & Conditions. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Accessing, Browsing or otherwise using the site or online order placement along with payments indicates your agreement to all the terms and conditions in this agreement, so please read this agreement carefully before proceeding.


All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the HSB Enterprises Private Limited and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

You may not sell or modify the content of this Website  or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the HSB Enterprises Private Limited’s written permission.


(A) Security Rules
Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

(B) General Rules
Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

(C) Communication

  1. When you use the website or send emails or other data, information or communication to hsbfragrances.com, you agree and understand that you are communicating with hsbfragrances.com through electronic records and you consent to receive communications via electronic records from hsbfragrances.com periodically and as and when required. hsbfragrances.com may communicate with you by email or by such other mode of communication, electronic or otherwise.
  2. . You shall not use any “deep-link”, “page-scrape”, “robot”, “spider” or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Website or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Website. hsbfragrances.com reserves the right to bar any such activity.
  3. You shall not attempt to gain unauthorized access to any portion or feature of hsbfragrances.com website, or any other systems or networks connected to hsbfragrances.com Website or to any hsbfragrances.com ‘s server, computer, network, or to any of the services offered on or through hsbfragrances.com Website, by hacking, password “mining” or any other illegitimate means.
  4. You may not use the Website or any Content for any purpose that is unlawful or prohibited by these Terms and Conditions, or to solicit the performance of any illegal activity or other activity which infringes the rights of hsbfragrances.com or others.
  5. Solely to enable hsbfragrances.com to use the information you supply us with, so that we are not violating any rights you might have in Your Information, you agree to grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise the copyright, publicity, database rights or any other rights you have in Your Information, in any media now known or not currently known, with respect to Your Information. hsbfragrances.com will only use Your Information in accordance with the Terms and Conditions hsbfragrances.com ‘s Privacy Policy.
  6. Your correspondence or business dealings with, or participation in promotions of, advertisers found on or through hsbfragrances.com, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such advertiser. hsbfragrances.com shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on hsbfragrances.com.
  7. It is possible that other user (including unauthorized users or “hackers”) may post or transmit offensive or obscene materials on hsbfragrances.com and that you may be involuntarily exposed to such offensive and obscene materials. It also is possible for others to obtain personal information about you due to your use of hsbfragrances.com, and that the recipient may use such information to harass or trouble you. hsbfragrances.com does not approve of such unauthorized uses but by using the hsbfragrances.com Website you acknowledge and agree that hsbfragrances.com is not responsible for the use of any personal information that you publicly disclose or share with others on hsbfragrances.com. Please carefully select the type of information that you publicly disclose or share with others on hsbfragrances.com.
  8. hsbfragrances.com shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of People, intentionally or unintentionally.
  9. We view protection of your privacy as a very important principle. We understand clearly that you and Your Personal Information is one of our most important assets. We store and process Your Information on computers that may be protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000 and rules there under.
  10.  All the products sold on hsbfragrances.com are governed by different state laws and if hsbfragrances.com is unable to deliver such products due to implications of different state laws, hsbfragrances.com will return or will give credit for the amount received by hsbfragrances.com from the sale of such product that could not be delivered to you barring the shipping charges. You will be required to enter a valid phone number, email and address while placing an order on hsbfragrances.com. By registering your phone number with us, you consent to be contacted by hsbfragrances.com via phone calls and / or SMS notifications, in case of any order or shipment or delivery related updates.
  11.  While availing any of the payment method/s offered at hsbfragrances.com, hsbfragrances.com will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you.
  12.  All payments made against the purchases/services on hsbfragrances.com by you shall be compulsorily in Indian Rupees. We can arrange delivery of goods in Indian Territory only & subject to availability of courier services in that geographical area.
  13.  Shipping: We strive to deliver products purchased from hsbfragrances.com in excellent condition and in the fastest time possible. Delivery charges at actual are charged. With every order, you will receive an email containing the details of the order placed by you. Once we ship the item(s), you will receive another email containing the shipping details.
  14.  Delivery: We process all deliveries through reputed couriers. If there is no courier service available in your area, we will communicate you in this regard & mutually decide the alternate means. We ship within 3 working days for deliveries in India. The estimated time of delivery may vary from 4-7 working days within Maharashtra. For rest of India, orders will take 1-2 weeks depending on the location. Business days exclude public holidays and Sundays. 
  15.  Risk of loss: All items purchased from hsbfragrances.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
  16.  Product Description: hsbfragrances.com tries to be as accurate as possible. However, hsbfragrances.com does not warrant that product description or other content of this site are accurate, complete or error-free. Please read the usage/ warnings/ Do’s & Don’ts mentioned on Product Packing or literature attached. The Fragrant products manufactured are based on high quality ingredients. Though enormous efforts are made and precautions taken to render the products absolutely safe for human use, it is possible that certain ingredients may cause allergic reactions to certain individuals or adversely affect individuals with pre-existing medical conditions. Please make yourself aware of the ingredients and usage instructions accompanying each of our products to make sure that they are safe for you to use. It will be your sole responsibility to take proper precaution/ professional medical advice before using any of our products that you may be allergic to. You agree that the hsbfragrances.com will not be responsible or liable for any product related issues including any allergic reactions to you on account of usage of our products.
  17. Pricing: Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at the discretion of hsbfragrances.com
    1. Replacement hsbfragrances.com offers you replacement of goods purchased on hsbfragrances.com. This means that you can ask for a replacement of the product/s subject to the following terms and conditions:
    1. You can ask for replacement of product/s in case of any Manufacturing defect found in the product and the same product/s will be shipped to you as a replacement for the defective product/s.
    2. Replacement is offered for the product/s sold by . hsbfragrances.com ONLY.

    Apart from condition reserved herein above, the following products shall not be eligible for return or replacement if:

    • Any product that exhibits physical damage to the box or to the product;
    • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product at the time of delivery.

    Disclaimer: “Any decision n replacement on the product/s sold by hsbfragrances.com is at the sole discretion of  hsbfragrances.com and decision of hsbfragrances.com shall be final and binding. hsbfragrances.com reserves the right to withdraw from replacement guarantee at any time without giving any intimation of whatsoever nature.”

  18.  Due to continuous improvements in product quality, the actual item/product may occasionally differ from that illustrated or specified. Not responsible for any omissions, typographical errors of descriptions and/or prices
  19. Cancellation of order: hsbfragrances.com reserves the right to cancel any order without any explanation for doing so, under situation where hsbfragrances.com is not able to meet the requirement of the order placed or order so placed/cancelled does not comply with the hsbfragrances.com policy or for any other reason. However, hsbfragrances.com will ensure that any communication of cancellation of an order, so cancelled, is intimated within appropriate time to the concerned person and any applicable refund will be made in a reasonable time.
  20. Cancellations by the Customer: In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled. The customer agrees not to dispute the decision made by hsbfragrances.com and accept hsbfragrances.com decision regarding the cancellation.


The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of hsbfragrances.com or their breach of the terms.


User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages. hsbfragrances.com will not be liable to you in any way or in relation to the contents of, or use of, or otherwise in connection with website.

User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

User agrees that Company shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.


In no event shall Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

Fraudulent /Declined Transactions

hsbfragrances.com reserves the right to recover the cost of goods, collection charges and lawyers fees from persons using the Site fraudulently. hsbfragrances.comreserves the right to initiate legal proceedings against such persons for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

Applicable Law

This Agreement shall be governed by and interpreted and construed in accordance with the laws of India. The place of jurisdiction shall be exclusively in Kalyan, Maharashtra.

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